Information"), which is supplied by you, the website user, to us, TopFox
and our sponsors and partners through the Channel 5 Competitions
website (“this Site”) and our other partner websites. This Policy is
devised to help you feel more confident about the privacy and security
of your personal details.
We understand that your privacy and the protection of your personal
information is important to you. We take your privacy seriously and take
every reasonable precaution to safeguard the personal information you
supply to us.
'TopFox' is a trading name of Magnetise Media Limited, Registered in England and Wales, Number 6411509. Magnetise Media
is a specialists UK based marketing organisation. Magnetise operates a
network of web-based competition and survey platforms (known as the
TopFox Network). We work closely with some of the UK's leading brands to
help them better target their offers and to help them learn more about
what consumers want from their products.
Please note that we, TopFox, power the competition and offer areas of
third party websites including this Site which forms part of five.tv
operated by Channel 5 Broadcasting Ltd. although we are an independent third
Channel 5 Broadcasting Ltd. wish to offer the users of their website the
opportunity to participate in surveys, offers, competitions and
questionnaires (all of which we refer to as 'surveys' in this policy).
Please note that Channel 5 Broadcasting Ltd. may also retain your data and you
may be offered the opportunity to opt-in to their marketing and
promotional services (which will be subject to their terms and
conditions and privacy policies).
You may be registered both with Channel 5 Competitions and with five.tv
and as such you may receive separate promotions, emails and offers from
Channel 5 Competitions and from five.tv. If you
unsubscribe from Channel 5 Competitions this will not affect your
registration with five.tv or other third party
Please note that Channel 5 Competitions is part of the TopFox network
of partner websites. You will have a TopFox account which allows you to
log in to TopFox via any TopFox-powered site, including Channel 5 Competitions
and other sites. These sites are all referred to in this policy as
Data We Collect from You
We collect the following data from you:
Registration and Profile Data: When you register with
us we will take information from you including your name, address, email
address and telephone number. This data will also be held by our partner
website if you have registered through a partner website.
Survey Responses: When you complete a survey the
information you provide will also be collected by us and supplied to the
Cookies Data – please see below.
The data will be held by us subject to this policy. The partner website
through which you registered may also retain your Registration and
Profile data subject to the terms of their own policy.
We Use Your Data
The information with which you provide to us will only be used by us,
the companies that sponsor the specific surveys or competitions you
complete and our partner websites.
The information will be used for analytical and marketing purposes.
Your registration and profile data will be used by us to send you a
regular email with details of surveys for you to complete and by our
partner websites for their own marketing and promotional purposes. We
will also use your Registration and Profile data to ensure that you are
supplied with the most appropriate content.
All data supplied by you may be used by us for general administration
purposes. We will use the data that is collected about you to determine
the order of the sponsor questions and the prizes that are displayed to
you. This helps us to show you the most relevant content.
Your data together with that of other subscribers to our service may
also be combined in order of us to build statistical and analytical
tables. At no time will your data be individually identifiable in such
of your Data to Third Parties
When you complete a survey your Registration and Profile Data and your
Survey Responses will be supplied by us to the sponsor of the survey for
their own marketing and promotional purposes.
Your data may also be provided to our clients to be added to information
they already hold about you for the purposes of contacting you with
information about their products and services. When they contact you
these clients will seek your appropriate consent.
We occasionally allow other companies to promote special offers
by direct mail and telephone to our customers who have given us the
permission to do so during registration. If you do not wish to receive
such offers, once you have logged on, click on the “My Account” link,
then click the “Preferences” link. All of your personal information will
be displayed. You can then update/amend the relevant details.
The information you provide to us may be transferred to countries
outside of the European Union (“EU”). If we transfer your information
outside of the EU in this way, we will take steps with the aim of
ensuring that your privacy rights continue to be protected as outlined
If you use our services while you are outside the EU, your information
may be transferred outside the EU in order to provide you with those
We may transfer your personal information to a third party as part of a
sale of some or all of our business and assets to any third party or as
part of any business restructuring or reorganisation, but we will take
steps with the aim of ensuring that your privacy rights continue to be
in Competitions, Questionnaires and Offers
By participating in a survey you are agreeing to allow us to transfer
both your Registration and Profile Data and your Survey Responses to the
sponsor of that survey. By completing the survey you are “opting-in” to
the transfer of that data.
We are keen to ensure that the principals of "opting-in" are clearly
explained. This means that when you participate in a
questionnaire/sponsor question, you understand that you may receive
promotional offers from us or the sponsoring company based on the
information you provide in that questionnaire and the initial
registration page. You can de-register at any time if you would prefer
not to receive such promotions in the future.
Sponsors of the surveys may have their own privacy policies and opt-in
statements, we strongly recommend that you read and understand this
Protection Rules and Regulations
Your information will always be safeguarded under the terms and
conditions of the Data Protection Act to ensure that the information you
provide us with is safe and only used for the purposes you requested.
We, TopFox, have notified the Information Commissioner that it is a
'Data Processor' in accordance with the Data Protection Act 1998. Our
registration number is Z1251409. To learn more about Data Protection
please visit www.informationcommissioner.gov.uk
We will comply will all data protection legislation and we also comply
with the best practice guidelines laid down by the Direct Marketing
Association (of which we are a member).
We will not disclose your personal data to third parties without your
permission to do so as set out above. When you enter into a sponsor's
offer or competition you will be consenting to the disclosure of your
personal information to that sponsor.
We hope that you enjoy our service and will thus refer your friends.
If you choose to use our referral service to tell a friend about our
site, we will ask you for your friend's name and email address. We will
automatically send your friend a one-time email inviting him or her to
visit TopFox or one of our partner websites. We store this information
for the sole purpose of sending this one-time email, tracking the
success of our referral program and to make sure that the recipient only
receives 1 email. This information is held for 1 month. Your friend may
contact us at email@example.com
to request that we remove this information from our database.
You can unsubscribe from the TopFox service at any time according to
your requirements through the Site by logging-in and visiting the “My
Account / Personal information” page and selecting the unregister
The consequences of unregistration are that your account details will be
placed in a suppression file and you will not receive any further email
communications from the TopFox service.
At the bottom of every email that we send out you will be provided with
clear information on how you can un-subscribe.
We are committed to protecting the security of your personal
You must type the correct password to access your account information.
It is your responsibility to ensure the security of your password and
not to reveal this information to others.
We use a variety of security technologies and procedures to protect the
confidentiality, integrity and availability of Your User Information.
For example, we store the personal information you provide on computer
systems with limited access, which are located in controlled facilities.
Although we endeavour to ensure the security of all correspondence, the
Internet is not a 100% secure medium. Therefore, we are unable to
guarantee the security of any data you send electronically to us and
therefore cannot accept responsibility for any loss or damage
experienced through any loss of confidentiality of information.
You should be aware that by using the site, information and data may be
do not attach to Your system or damage Your files.
"Cookies" are small text files that store basic information that a web
site can use to recognise repeat site visits and, as an example, recall
your name if this has been previously supplied. We may use this
information in order to monitor and improve the Site and our services
and to target surveys and advertising more effectively.
there is a simple procedure in most browsers that allows you to deny or
accept the Cookies feature. Note, however, that there may be some
deterioration in the service you receive and "personalised" services may
be affected if the Cookies option is disabled.
may store your login details in a cookie that will remain on your
computer after you log out. This cookie allows you to be automatically
logged in the next time you visit the Site. If you are using a public
computer or do not otherwise want this information to be stored, you can
un-check the "remember me" tick box when you log-in or register, and
this cookie will not be used.
If you do not disable the setting of Cookies, you consent to your
information being collected and used as set out in this Privacy
A complaint may be registered by contacting firstname.lastname@example.org.
We will acknowledge your complaint within 5 working days and respond in
full within 20 working days. If you are unhappy with our response to
your complaint you have the right to escalate the matter to our industry
regulator the Direct Marketing Authority.
We are keen to promote the best interests of consumers and how their
personal data is used; for further information about data protection you